Question 1

How do I make the booking?

Accepted Answer

To confirm your booking, place a standard deposit of RM500.
The remaining full amount is payable three days before the delivery.
Just let us know if there is any changes in the delivery dates.

Booking is required as we can only serve a limited number of mothers a month. This is also to avoid disappointments & last minute booking.

Question 2

How far in advance do I need to book?

Accepted Answer

We advise you to book as soon as possible. 
From past experience, it is generally between 2 - 6 months prior to delivery.

Question 3

Do you accept last minute booking?

Accepted Answer

Kindly speak to us. We would love to help if we have the capacity to.

Question 4

What form of payment do you accept?

Accepted Answer

We currently only accept instant transfer to our bank account.

Question 5

My package is about to end soon. How do I extend my delivery service?

Accepted Answer

Thank you so much! We know saying goodbye is hard.  We love you too.
Just reach out to us. We love to help in any way possible.

Question 6

Can I have multiple delivery locations within your coverage area?

Accepted Answer

Yes, we accommodate multiple delivery locations within our coverage area.

Question 7

Refund and Cancellation Policy

Accepted Answer

For any packages, if you choose to cancel or shorten the duration, a administrative fee of RM300 will apply.

Frequently asked questions