Frequently asked questions
Can I have additional pax order for my family?
Of course you can. There are additional charges; just share with us what you need.
Do you have packages for more than 28 days?
Yes we do. Just ask us. We will prepare and curate a meal plan for you.
Is the confinement menu suitable / beneficial if I just had a miscarriage or a c-section delivery?
Yes, and by letting us know in advance, we will take special care in planning & preparing a meal suitable for you.
I have food allergies and prefer not to have certain ingredients. Is that possible?
Let us know in advance. We do our best to accommodate your request when possible.
Do you deliver everyday?
Yes, we deliver all year round, weekends and public holidays included.
Are deliveries free of charge?
The delivery charges is already included in the package price.
What time will my food arrive daily?
Our delivery package will arrive to you between:
Lunch: 11.00 am - 1.00 pm.
Can I have my meals delivered at a different address on certain days?
Sure. just let us know in advance. If it is outside of our coverage area, minimal delivery charges may apply.
What containers do you use when delivering the food?
Can I cancel / postpone delivery for a day?
Provide us with a 24 hours advance notice.
Should I wash the containers and thermal flasks?
You do not have to wash. Just clear out the leftover food in the containers will do.
After the meal, how do I return the bag and containers to you?
Our rider will swap bags and containers with you on a daily basis.
How do I make the booking?
To confirm your booking, place a standard deposit of RM500.
Booking is required as we can only serve a limited number of mothers a month. This is also to avoid disappointments & last minute booking.
How far in advance do I need to book?
Do you accept last minute booking?
Kindly speak to us. We would love to help if we have the capacity to.
What form of payment do you accept?
We currently only accept instant transfer to our bank account.
My package is about to end soon. How do I extend my delivery service?
Thank you so much! We know saying goodbye is hard. We love you too.
Just reach out to us. We love to help in any way possible.